Free return within 30 days
We want you to love your purchase! At Unlawk, we are committed to providing you with an exceptional shopping experience. If you're not completely satisfied with your purchase, we accept returns under the following conditions:
Returns Within 30 Days: You have 30 days from the date you receive your order to return it. After this period, we will not be able to accept returns or exchanges.
Product Condition: Returned items must be in their original condition, unworn, unwashed, and in their original packaging. Sunglasses and accessories must be unused and undamaged.
Return Process: To initiate a return, please contact us by email at [contact email address] or through our return form on the website. We will provide you with a return label and instructions to send the item back. Return shipping costs are the responsibility of the customer, unless the product is defective.
Exchanges: We offer exchanges for returned products, subject to availability. If the desired item is out of stock, we will issue a refund.
Refunds: Once your return is processed, a refund will be issued to the payment method used for the purchase. Refunds will be processed within 7 to 10 business days after receiving the returned item.
Non-returnable Items: Certain items cannot be returned for health and hygiene reasons, such as custom lens sunglasses or final sale items.
Defective Products or Order Errors: If you received a defective product or if we made an error in your order, please contact us immediately. We will cover return shipping costs and proceed with an exchange or a full refund.